Onconcepts, LLC  -  24 Revella Street  -  Rochester  NY  -  14609  -  Office:  585-319-5841  -  Fax:  585.219.5846

www.onconcepts.net

Onconcepts provides Service and Support directly throughout the US and indirectly in many different countries via approved WW Dealers.  In addition to excellent service support, Onconcepts Service Contracts include Full/Partner Service Website Access, a (temporary) unit Swap Program minimizing down time for the customer, and Training Services for bio-med personnel (via contract purchase).  Service accessories may be purchased through the Accessory Store with payments processed through the PayPal system or credit cards.  Contacting Onconcepts Support or requesting a Service Quote is

easy by simply clicking on the appropriate button on this page.  The completed forms will be sent to the Support Team and answered promptly.  Tech Support is available from 8 a.m. Eastern to 5 p.m. Western.  Remote Service Support via WebEx is also an Onconcepts' Service feature and is available during the same hours.  For a full list of support features for each Service Contract type, please see our Service Contracts page.